Pangea Travel
Pangea Travel — help
The app carries your journey: the day-by-day plan, your documents, the map, and a direct line to the Pangea Travel team.
Talk to us
The fastest route is the Ask the team button inside the app — it reaches your consultant with your trip already in front of them.
Signing in
Enter the email address Pangea Travel has on file for you and tap send. A six-digit code arrives by email; type it in and you are in. There is no password. If no code arrives, check your spam folder, then ask Pangea Travel to confirm which email address is on your booking.
I cannot see my trip
A journey appears once Pangea Travel has added you to it and published it. If yours is missing, message the team — it is a one-click fix on their side.
Location sharing
Sharing is off until you turn it on, from the button on the map. While it is on, the Pangea Travel team and the others on your journey can see where you are, so they can find you or plan around you. Turn it off from the same button whenever you like; your position is deleted immediately.
Notifications
Trip updates from the team arrive as notifications. Turn them on or off in your phone's Settings, under the app's entry.
In an emergency
The SOS button in the app carries local emergency numbers for where you are, the Pangea Travel 24-hour line, and one-tap location sharing. If a life is in danger, call the local emergency number first.
Deleting your account
Delete it yourself in the app: open You, then Delete my account. Your login, positions, map pins and notification token are erased at once, and every phone is signed out. Or ask Pangea Travel to delete your account, and everything held about you is removed.