Pangea Travel
Privacy policy for the Pangea Travel app
Last updated 1 September 2026. This covers the Pangea Travel mobile app, which Pangea Travel provides to travellers on its journeys.
The short version. The app holds the details of your trip and the documents Pangea Travel files for you. It does not sell your data, does not show advertising, and contains no third-party tracking or analytics. Your location is shared only while you switch sharing on, and you can switch it off at any time.
What the app holds about you
- Who you are — your name, email address and phone number, given to Pangea Travel when your journey was arranged. Your email is how you sign in.
- Your journey — the itinerary, bookings, flights, stays and to-do items Pangea Travel prepares for you.
- Documents — passports, visas, vouchers and similar files that Pangea Travel files for your trip, plus anything you add yourself.
- Messages — what you write to the Pangea Travel team, to your group, and directly to fellow travellers on the same journey.
- Photos — any pictures you add to your trip's shared scrapbook.
- Location — only while you turn on live sharing. Only your most recent position is kept, and it is deleted the moment you switch sharing off.
- Nearby suggestions — while the map or the picks screen is open, your position is used to find places around you. It is used for that one search and is not stored.
- Map notes — if you pin a note on the map, its text and that spot are shared with everyone on your journey.
- Notifications — a device token so Pangea Travel can send you trip updates. It identifies the app on your phone, not you personally.
What the app does not do
- No advertising, and no advertising identifiers.
- No analytics or behavioural tracking software of any kind.
- No selling or renting of personal data, ever.
- No tracking of you across other companies' apps or websites.
- No background location. Sharing and nearby suggestions work only while the app is open, and sharing only once you have switched it on.
Who can see what
- The Pangea Travel team sees your journey, your documents, your messages to them, and your live position while you are sharing it.
- Fellow travellers on your journey see the group chat, shared map notes, and each other's live position while sharing is on.
- Direct messages between two travellers stay between those two people. The Pangea Travel team does not receive them.
- Nobody else. Travellers on other journeys cannot see any of it.
Services that make the app work
A small number of providers handle specific jobs. None of them receive your data for their own purposes.
- Apple — delivers the app and its push notifications.
- Google Maps and Google Places — map links, directions and photographs of recommended places. Requests for place photographs are made by our server, not by your phone.
- OpenStreetMap and Esri — the map imagery you see.
- Open-Meteo — the weather shown for your destinations.
- Resend — sends your sign-in codes by email.
- Razorpay — processes payments if you choose to pay an invoice in the app. Card details are entered on Razorpay's own secure page and are never seen or stored by us.
- DigitalOcean — hosts the servers, in an Amsterdam data centre.
How long it is kept
Your journey and its documents stay available to you while Pangea Travel keeps the trip on file, so you can look back at it after you travel. Location data is the exception: only your latest position is stored, and it is erased as soon as you stop sharing. Ask Pangea Travel to delete your account and everything tied to you is removed.
Security
Everything travels over encrypted connections. Sign-in codes are stored hashed, never in readable form, and sensitive personal fields are encrypted where they are stored. Sign-in is by a one-time code sent to your email — there is no password to leak.
Your choices
- Turn live location sharing on or off whenever you like, from the map.
- Ask Pangea Travel for a copy of what is held about you, or ask for corrections.
- Ask Pangea Travel to delete your account and its data.
- Turn off notifications in your phone's settings.
Children
The app is meant for the adult travellers on a booking. It is not directed at children, and Pangea Travel does not knowingly collect data from anyone under 13.
Changes
If this policy changes, the date at the top changes with it, and material changes are communicated to travellers directly.
Contact
Questions about your data, or a request to delete it: contact Pangea Travel — your travel consultant.